After sales service of motorcycle fairing at Motorcyclefairingz.com

After sales service record 1:

During international shipping for motorcyclefairing, it’s not always so smooth. However, our service and experience can always help you.

Tommy (Los Angeles, USA) ordered one fairing set CBR600RR 07-08 REDBULL 3 from our website. Tommy paid on Oct 11^th, 2011. We finished the fairing and sent the fairing to him on Oct 24^th, 2011. However, On 10^th Oct, Tommy sent us an email saying that he didn’t get the motorcycle fairings but a notice from his local post office. The notice said when the postman tried to deliver the motorcycle fairing to Tommy, Tommy’s company was closed. Tommy worried a lot about this and he asked us for solutions. We tracked the fairing on website and found the fairing kit was still in post office in L.A.

We had such experience before. So, we asked Tommy to call USPS service number and ask for the local post office number. Then, Tommy got the local post office number and explained the story to postman. The postman arranged another delivery on 21^st Nov. Finally, Tommy got the motorcycle fairing set for CBR600RR 0708. And he is very happy about our service and assistance. And we appreciated Tommy giving us a chance to help him.